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Privacy Policy

Last Updated June 11, 2024

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you book appointments or purchase products through our website. By using our website, you consent to the practices described in this policy. 

Collection of Personal Information:

When you book an appointment or purchase products through our website, we collect personal information such as your name, contact details, health information, and payment details. This information is collected to provide you with the services and products you request and to improve our offerings. We ensure that all information is collected with your consent and handled in accordance with applicable Canadian privacy laws. 

Use of Personal Information:

Your personal information is used primarily to facilitate your appointments and process your product orders. We may also use your information to communicate with you about your appointments, provide customer support, and inform you about new products or services that may be of interest to you. We strive to use your information only for purposes that are relevant and necessary.  

Disclosure of Personal Information:

We do not disclose your personal information to third parties without your explicit consent, except where required by law or where necessary to complete your transaction (e.g., sharing with payment processors). In situations where third parties are involved, we ensure they adhere to privacy standards that are at least as stringent as our own. 

 

Protection of Personal Information:

We implement a variety of security measures to ensure the protection of your personal information. These measures include encryption, secure servers, and access controls to prevent unauthorized access, alteration, or disclosure of your information. We regularly review and update our security practices to maintain the highest level of data protection. 

Access to Personal Information:

You have the right to access any personal information we hold about you. If you wish to review your information, please contact us through the channels provided on our website. We will take reasonable steps to verify your identity before granting access to ensure the security of your information. 

Correction of Personal Information:

If you find that any personal information we hold about you is inaccurate or outdated, you have the right to request corrections. We encourage you to inform us of any changes to your personal information to ensure it remains accurate and up-to-date. Please contact us with your corrections, and we will promptly update our records.  

Retention of Personal Information:

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements. Once your information is no longer needed, we will securely destroy or anonymize it in accordance with our data retention policies. 

Cookies and Tracking Technologies:

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website and your ability to access certain features.  

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the revised policy will indicate the date of the latest update. We encourage you to review this policy periodically to stay informed about how we protect your personal information. If you have any questions or concerns about our privacy practices or wish to make a complaint, please contact us through our website. We are committed to addressing your concerns and ensuring the protection of your privacy.

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